Ovalware logo
Ovalware logo

All articles

Before I Buy

How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Standard Delivery: Typically arrives within 3 - 7 business days. • Expedited Delivery: Typically arrives within 2 - 5 business days. • Priority Delivery: Typically a

How much does shipping cost? Do you have expedited shipping options?

We provide free standard shipment within the US for orders over $50 USD. We also offer flat fee of $5 standard shipping, $10 expedited shipping and $20 priority shipping for all US orders with no minimum spending requirement. Please visit our website

What payment methods do you accept?

We accept the following payment methods on our store:. American Express. Apple Pay. Discover. Google Pay. JCB. MasterCard. Paypal. Venmo. Visa. Shop Pay. Please refer to Amazon's checkout page for more information on acceptable payments.

Does the product come with warranty?

Yes! Ovalware offers 1-year limited manufacturer warranty to all our products purchased directly from our Ovalware website, Amazon store, or authorized resellers. We also launched a 6-month Glass Quality Guarantee program for all item purchases throu

Do you offer gift options?

As of now, our website does not support gift options. If you want to leave a note or attach a gift receipt to your purchase, please make your purchase on our Amazon store. Amazon provides both gift receipts and notes for gifts.

How is my checkout information stored?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as

Where Can I buy Ovalware’s product?

We currently sell domestically in the USA, and internationally through our website and our Amazon store. You can also hop on over to your country's AMAZON MARKETPLACE to purchase Ovalware products. We hope to expand to more countries as we grow our b

What is the return policy/exchange policy?

We offer free returns/exchanges within 30 days after purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition is

When will I receive my order?

Orders are normally delivered within 3 - 7 business days under standard shipping. The estimate delivery time is 2-5 business days for expedited orders and 1-4 business days for priority orders.